Terms, refunds & privacy
These terms apply to purchases from any Loeb Holdings brand. The seller is Lars Huizinga, Triq Ganni Bonnici 27a ZBG 2507 Ħaż-Żebbuġ .
Services & subscriptions
Each brand describes what is included and the price on its own website before you pay. Subscriptions renew automatically each period until cancelled.
Cancellation
You can cancel a subscription at any time from the link in your receipt email or by emailing [email protected]. Cancellation takes effect at the end of the current paid period; you keep access until then.
Refunds
If a service was not delivered as described, contact us within 14 days of payment and we will put it right or refund you. One-off digital deliverables that have been fully delivered are non-refundable unless they are defective. Refunds go back to the original payment method.
AI-assisted content
Our brands use AI tools in delivering services and in marketing. AI-generated people in our videos and images are always labelled as AI-generated.
Privacy
We process the personal data needed to provide the service and handle payments (name, email, business details, billing data via Stripe) and keep it only as long as needed for the service and legal obligations. We do not sell personal data. Business outreach emails are sent only to publicly listed business addresses and always include an opt-out; opting out removes you from all our brands. You can ask for access, correction or deletion at [email protected]. You may also complain to the Information and Data Protection Commissioner (Malta).